Customer Satisfaction and Product Guarantee Plan

Part 1 
Develop your Customer Satisfaction and Product Guarantee Plan for the product that you selected in Unit 1. 
Your plan will include the following:

Section I: Company and Brand Information 
Section II: Product Pitch Script 

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This section will optimize the perfect pitch for selling your brand. 
It includes features and benefits of the product.

Section III: Cross-Selling and Promotional Opportunities 

This section will examine and recommend 2 complementing products for your brand, relevant to the customer’s lifestyle, to build brand awareness and loyalty. 
Develop 1 promotional campaign for selling these complementing products.

Part 2 

Final Key Assignment Sections

Section I: Company and Brand Information 
Section II: Product Pitch Script 

This section will optimize the perfect pitch for selling your brand. 
It includes features and benefits of the product.

Section III: Cross-Selling and Promotional Opportunities 

This section will examine and recommend 2 complementing products for your brand, relevant to the customer’s lifestyle, to build brand awareness and loyalty. 
Develop 1 promotional campaign for selling these complementing products.

Section IV: The Product Promise and Guarantee

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