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Which is not an example of non-verbal communication?

Select one:a. memosb. gesturesc. actionsd. facial expressionse. body languageClear my choice
Question 2
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If you do not understand something a coworker says, you should . . .

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Select one:a. Pretend you understand.b. Avoid asking the person to repeat his or her words.c. Ask questions that require short answers.d. Speak for the individual. e. Do nothing and give up on communication.Clear my choice
Question 3
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You get to work on Monday morning with a long list of things to get done.  Which of the following are you likely to read all the way through?

Select one or more:a. An email that gets to the point and does not require scrollingb. An email that repeats information three times and requires you to scrollc. An email that uses jargon common in a department outside of your area of expertised. An email that uses pleasant language but leaves you unsure of its pointe. An email with the exact specifications you need to complete a project
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Which is not an example of a channel of communication?

Select one:a. face-to-face communicationb. invoicesc. memosd. blogse. office spaceClear my choice
Question 5
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When employees experience communication barriers, they should . . .

Select one:a. Assume they have nothing to learn.b. Treat people as individuals.c. See only the barrier, not opportunities.d. Rely on technology.e. Avoid communication at all costs. 

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