Mobile Banking System: Using Paytm: Essay Fountain

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There can be various research paper related bank system. Smartphone has become essential part of the daily life, Digital Wallets are quickly online payment. The number of people are using in mobile Banking System. such as phone-pay, Paytm, tez, Google etc. Research on Paytm. We can easily download this application on our Smartphone and then we use the application. In this application you can pay on mobile phones, metro cards, DTH cable, data cards, etc, as well as postpaid payments for mobile phones, landline/broadband, electricity, water, and gas bills etc. In this paper aim is to suggest provide services on Paytm. They can easily Transaction of the money in our phone.


In today number of people can use the mobile phone or Smartphone. Smartphone is essential part of the daily life. In India, We have more than 900 million mobile users but still mobile banking is used by 40 million customers approximately. The US as the world’s second largest Smartphone markets. PayTm made its way into e-commerce market in the year 2014. Paytm provide multiple facility such as mobile recharge, electricity, water, and gas bills etc. Paytm has payment platform as well as the marketplace. Paytm has the even obtained the license from Reserve Bank of India to run a payments Bank. The aim of this research paper is to analyze the mobile banking system using Paytm. In this paper we also evaluated the how to transaction on Smartphone.


The application of paytm is developed in August 2010. In paytm started support to prepaid and postpaid recharges such as prepaid mobile and DTH recharge and postpaid of mobile and bill payments system in 2013.

What is Paytm-banking

Paytm banking is and online banking, exact you are using phone to bank alternately the computer. The application can download in our mobile phone. The many smartphones connect you directly to your bank using the application of paytm. Allow you transfer the money in one device to another device. In paytm banking, option we can be transacting our amount anytime, anybody and anywhere. Paytm application can support to the mobile device, smartphones and tablets can be taken here and there easily. Furthermore, they provide users acess to personal and financial data easy via applications. We can getting the most of the benefits to using the paytm banking system. Sum of the paytm banking benefits are discuss to them here.

Benefits of Paytm

If we want to use the application of Paytm, we got more benefits such as saving our money, we don’t go the bank in spit of we can do our process. In mobile banking system customers can do their banking activities anytime anywhere, and cheaper as compare to the manual process. In other words, the bellow points have shown the benefits of mobile banking.

  • Saving time and saving money as well as saving energy.
  • Easy to use.
  • Reduce cost.
  • More suitable than manual banking.


The aim of this research paper is to analyze the mobile banking system using Paytm by users. in order to reach the aim a structured questionnaire was send to 230 smart phone users who use Paytm for online payment system. The related to categorized on the basis of age, frequency of paytm, purpose of paytm and average monthly spending on Paytm. 230 people using application of Paytm but only 151 responded to the questionnaire. This research used descriptive method in order to get the statistical result from respondents.

Digital wallet

A digital wallet is electronic device or online service that allow an individual to make electronic transactions. It is also knows as mobile money, mobile money transfer, and mobile payment generally represents a payment services operated under financial regulation and are performed from or via a mobile device. This can including purchasing items on-line with a computer or using a Smartphone to purchase something at a store. An individual bank account can link to digital wallet. They can might also driver’s license, health card, loyalty card, and other Id documents stored by phone. Digital wallet is not a financial transaction but also authenticate the holder’s credentials. eg A digital wallet can verify the age of the buyer to the store while purchasing alcohol. This system is already popular in Japan. The digital wallet are also known as “wallet mobiles”. A Cryptocurrency walletis a digital wallet where private keys are stored for Cryptocurrencies like bitcoin.


Paytm is an Indian e-commerce payment system and digital wallet company. It was founded by Vijay Shekhar Sharma in August 2010 and is based out of Noida SEZ, India. By one97 communication as a period mobile and DTH recharge company. e-commerce market in the year 2014 and further added bus ticketing to its kitty in 2015. Paytm is support 10 Indian languages and offers online use-cases like mobile recharges, another use bill payments, travel, movies, and events bookings as well as in-store payments at grocery stores, fruits and vegetable shops, restaurants, parking, tolls, pharmacies, and education institutions use the Paytm QR code. Paytm now offers multiple products ranging form primary mobile recharges to buying apparels or electronics enabling customers to get everything at one place. Paytm is strategy not only enables Paytm can handle multiple needs of the customers, giving them better experience by saving large amount of time and efforts but it is also expected to be helpful in cross-selling and up-selling and thus increasing the overall profitability of the organization. Paytm give us to license from Reserve Bank of India to use a payments bank. Paytm amongst the top 7 e-commerce companies in India to use payment Bank. And billion-dollar valuation and transferred the business model of Paytm use to recharges wed site and e-commerce payment marketplace. 100 million customers can use Paytm wallet and over all 75 million customers transaction on every month. In 2017, the company launched the Paytm payments Bank with the aim to bring banking and financial services access to half-a-billion un-served and un-served Indian.


The analysis on the Paytm how many contributed in develop the application on Paytm is one 97. we can calculate the average of shareholders. The mainly four member can contributed to this system such as Vijay Shekhar Sharma he is contributed 16% and Another is Alibaba and Ant Financial he is contributed 40%-42% and another is Softbank Vision Fund he is contributed to 20% and next one is Saif Partners he is contributed 20%-22%.

Daily Transactions on Paytm: Online transaction system Paytm is large amount of use to them it, as compare to other application of mobile banking. Thenumber of transaction happen on Paytm every day than compare to other e-commerce system. they can use multiple e-commerce system in daily such as Jabong, Clear-trip, Yatra, MMT, Flipkart, paytm etc. are the online transaction of the application daily use but still paytm is large amount of used to it. In daily life 200k+ customer used paytm application for online transactions. paytm is large amount of use as compare to other application. Because paytm is very simple to handle this application and in one application can work in number of online transaction such as mobile recharge, water bill, gas bill, electricity landline/broadband etc. we can transfer money using Smartphone. And save large amount of time as well as Travelling charges. Online money transaction is very fast process as compare to manual process.

Transaction on paytm: In our day to day life use application of paytm. They can possible multiple transaction use paytm such as mobile recharge, Parking, milk Booths, Auto-rickshaws, Tea-Stalls, Grocery-Stores, petrol pump, chemists, street food etc. we can easily use the application of paytm. get 10rs cash back of every transaction using BHIM-UPI. also support the transaction on Recharge, utilities, Movies, Travel, shopping. As will as supported to the money transaction system.

Frequency of paytm use: Majority of the sample population i. e. 124 the total usage of the paytm system greater than 18 cannot use the customers. The age group between 18-25 the 82% people can used this application. And another age group between 25-35 the 16%people can use this paytm system. It is less use as compare to the 18-25. And another age group is greater than 35 lest of the people can use this system. we can use of the highly into 18-25 between the age group.

Problem faced into paytm transaction: The majority of the people we can say the paytm transaction process is faced many prblems. The number of people we can say that online transaction process is more risky or not sequire process as compare to the mannual process. but online process is more sequirly process they can provide sum facilities of the transaction sequrities. Total no of people in the society in which 49% people can say that problem faced into paytm transaction as well as 51% people can say the problem can not faced into online transaction. And that the people can use the online transaction system. We can say online transaction is the very fast transacition process as copmpare to mannual process. And reduce the large amount of time as well as travelling cost. 51% people can use the online transaction paytm in oue dat to day life. In the above diagram red colour indicate the problem faced into paytm transaction. And blue colour indicate the not problem faced in to paytm transaction. the comparision of the two things we know the paytm user percentage is large as compar to mannual process.


Mobile banking system using paytm for accessing banking facilities and also use to them transaction. Mobile banking system using paytm allows customers to take full advantages of the latest technology. Paytm is the very useful technology for the people. In this technology is used to transaction to each other via mobile recharge, water bill, electricity bill, DTH recharge, gas bill, cable bill all the prepaid of transaction system. In thepaytm transaction system is very secure and protected transaction. Paytm can produce the highly security of people account via password and lock of the application. we can’t do any transaction on paytm without enter the password. Then checking the password is correct transaction is successful otherwise transaction cannot possible to them. We can transfer the money any time anywhere using the application of paytm, and with including extra charges. this transaction systemis fully free of cost. paytm is very simple to use the application.

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